If you can't find the answer to your question here, please reach out to our fundraising team on 020 7923 5474 or [email protected] and we'll be happy to help.
Signing up
- How old do players have to be?
You need to be over the age of 18 to play the On Target Lottery.
- Can I play if I live outside of the UK?
Unfortunately, no. Only residents of Great Britain (England, Scotland and Wales) can play the Community Lottery. No entrants are permitted from Northern Ireland, the Channel Islands or the Isle of Man due to lottery regulations.
- Can I enter more than once?
You can enter up to five chances a week, by paying on a monthly basis.
- Can I chose my own numbers?
Yes! You can choose your own six numbers or opt for a ‘lucky dip’ where the numbers will be randomly selected for you.
- Will I receive a lottery ticket?
No, instead, you will receive an email confirmation of your entries.
- How much will my direct debit be?
Every chance you take costs just £1 and the amount debited will depend on the number of lines you’ve selected and the number of Fridays within that month.
- When will my direct debit be collected?
You can choose either the 1st or 15th of the month. Your Direct Debit will be collected on your chosen date or the next working day and a schedule will be sent to you in advance. Please note we need 10 working days for the Direct Debit to be set up. If your chosen payment day falls within that time, your first payment will be taken on the same day of the following month.
- I'm having trouble signing up!
We're sorry to hear you’re experiencing difficulties. If you’re using a workplace device, please try a personal device instead. If you’re still having issues, please contact the Lottery Helpline on 0345 120 1363, Monday to Friday 8:30am to 5:30pm.
- I don’t want to hear about the On Target Lottery
If you would like to opt-out of receiving lottery communications from us please contact our team on [email protected] or 020 7923 5474.
Prizes
- How does it work?
Six numbers between 1 and 49 are randomly selected. If you match all six numbers, you’ll win a jaw-dropping £25,000! A prize pot of £1,000 will be split evenly between any players who match five numbers. What’s more, every week 35 lucky winners are randomly selected from all eligible entries who are guaranteed to win our runner-up prizes.
- How often do draws take place?
There is a draw every Friday.
- How many prizes are there?
Each week you have the opportunity to win one of 37 cash prizes: 1st prize: £25,000, 2nd prize: £1,000 and 35 guaranteed runner-up prizes: 5 x £20, 10 x £10 and 20 x £5.
- How are the winners decided?
Six numbers between 1 and 49 are randomly selected. If you match all six numbers, you’ll win a jaw-dropping £25,000! A prize pot of £1,000 will be split evenly between any players who match five numbers. What’s more, every week 35 lucky winners are randomly selected from all eligible entries who are guaranteed to win our runner up prizes.
- Is there a guaranteed winner each week?
1st Prize (£25,000) will only be won if someone matches six numbers. 2nd Prize (£1,000) will only be won if five numbers are matched. However, there are 35 guaranteed runner-up prizes each week: 5 x £20, 10 x £10 and 20 x £5!
- How will I know if I have won?
Following the draw, you’ll be notified by email where possible, with funds subsequently deposited directly into your bank account. In the event of an undeliverable email you’ll be notified by post. 1st and 2nd prize winners will be notified by telephone with confirmation and cheque sent by post. It is important to keep your details up-to-date so we can send any winnings. You can make updates at any time by managing your account online.
- Can I check if I have won online?
Of course! After each draw. Every Friday afternoon the results will be available to view online.
- Does the main prize rollover each week?
No, each week there is a chance to win £25,000.
- How soon after signing up will I be able to win?
After signing up, you’ll be entered into the next available draw 16 working days later. This gives us time to complete the necessary administrative processes including payment verification, claiming the funds from your bank and receipt of funds.
Managing your entries
- Can I change my numbers?
Yes, you can change your numbers in the ‘Manage my account’ area on the lottery website.
- How can I increase or decrease my number of entries?
You can do this online via the ‘Manage my account’ area on the lottery website.
- How do I cancel my entry?
You can cancel your Direct Debit by emailing us at [email protected] or by calling us on 020 7923 5474 . We also recommend cancelling your Direct Debit mandate with your bank too, to ensure no more funds are taken.
Gambling
- I am worried about the effects of gambling. What should I do?
If you’re worried about the effects of gambling on you or someone you know, you can find information on the Gamble Aware website or you can call the National Gambling Helpline on 0808 8020 133. We encourage our supporters to gamble responsibly.
If you are gambling more than you want to, then you can self-exclude yourself from future lotteries and raffles. If you’d like to be excluded from future lotteries and raffles, please download, complete and return this self-exclusion form to Affinity Lottery, Lansdowne House, Bumpers Way, Chippenham, Wilts, SN14 6NG.
Alternatively, you can call the Lottery Helpline on 0345 120 1363 and leave a message.
General information
- Who runs Affinity Lottery?
The Woods Group Limited (trading as Woods Valldata), Lansdowne House, Bumpers Way, Chippenham, SN14 6NG.
- Where can I see the full terms and conditions of the lottery?
Read the full terms and conditions of the On Target Lottery.
- Where does the prize money come from?
All prizes are funded by Woods Valldata, who runs the Community Lottery on our behalf.
- Where will my money go?
Proceeds will help target life-saving early diagnosis, treatment and support for everyone affected by ovarian cancer. After fees to run the lottery, for every £1 played, Target Ovarian Cancer receives 59p to help fund our work.
Contact us
- Can I opt out of hearing about On Target Lottery?
If you don't want us to send you information about On Target Lottery, please email [email protected] and we will opt you out of hearing about this lottery and any other lottery/raffle products in the future.
- I don’t want to play a lottery, but I still want to support. What can I do?
We understand that the lottery isn’t for everyone, and you might wish to consider alternative ways to support our work. From setting up a monthly donation, to helping us through campaigning or raising awareness, there are plenty of options for everyone. Check our website or call our team on 020 7923 5470.
- How can I make a complaint?
If you want to make a complaint about the On Target Lottery, please send it to [email protected] .
- My question hasn’t been answered. Who can I contact for more information?
Email us at [email protected] or call our fundraising team on 020 7923 5474
