Frequently asked questions
- Is the support line service confidential?
Our support line services are confidential between you and Target Ovarian Cancer. If you contact the Specialist Nurses, you may choose to provide personal information. This will only be used to deal with your enquiry and provide you with support and information.
We will treat your contact as confidential unless there is a risk of serious harm or abuse to you or someone else, in which case, we may have to pass this information onto a third party such as the emergency services. This in accordance with the Nursing and Midwifery Council (NMC) code of professional conduct and/or the law.
- How do you use my data?
The personal information that you provide and details of the enquiries you make are stored on a secure database which can only be accessed by our supportive services team. If for any reason, you wish to have your personal details removed from our records, or if you wish to amend your details, please contact our data team:
- [email protected]
- 020 7923 5470
Read our full charity privacy statement.
- How much does it cost to call the support line?
Calls to 0808 802 6000 are free.
Calls to our 0207 923 5475 number are charged at standard rate.
- I don’t live in the UK, can I still use the support line service?
Target Ovarian Cancer is a UK-based charity, and the information and support we provide is based on health services in England, Scotland, Wales & Northern Ireland.
We can take enquiries from outside the UK, but please be aware we can only give general information about ovarian cancer.
- I'm unsure whether the support line is for me
Our support line is for anyone affected by ovarian cancer including family, friends and loved ones. You can use our simple tool to help answer your questions about using our nurse-led support line.
Contact our support line
We're open from Monday-Friday, 10am-4pm.
- Call us on 0808 802 6000 (freephone)
- Fill in our contact form to get in touch over email or to request a call back
